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Senior Customer Support Specialist

2 months ago

Gainesville, Georgia, United States Circle K Stores, Inc. Full time
Position Overview

We are seeking a dedicated Senior Customer Support Specialist to enhance our customer service team. This role is crucial in ensuring that our customers receive exceptional service and support.

Key Responsibilities
  • Provide expert assistance to customers, addressing inquiries and resolving issues efficiently.
  • Lead and mentor junior customer service representatives, fostering a collaborative team environment.
  • Ensure that all customer interactions are handled with professionalism and care.
  • Maintain a thorough understanding of our products and services to effectively assist customers.
Qualifications

The ideal candidate will possess strong communication skills, a customer-centric attitude, and the ability to thrive in a fast-paced retail environment. If you are passionate about delivering outstanding customer experiences, we encourage you to consider this opportunity.