Patient Care Coordinator

5 days ago


Fort Meade, Florida, United States Proactive MD Full time
Job Summary

Proactive MD is seeking a skilled Patient Advocate to facilitate and ensure continuity in patient care. The ideal candidate will serve as a conduit of care between the health center and the community, engaging employees and their dependents to provide personalized, informative, and compassionate care.

The Patient Advocate will work closely with the Client Relations, Clinical Operations team, Health Center Provider, and Client HR Team to coordinate care, benefits, and resources. This role requires strong communication and interpersonal skills, as well as knowledge of the healthcare industry and available patient resources.

Key Responsibilities:

  • Patient Outreach and Engagement
  • Coordination of Care
  • Benefits Concierge and Resource Navigation
  • Medical Social Services
  • Home and Site Visits
  • Behavioral and Mental Health Support
  • Chronic Condition Management and Referrals

Requirements:

  • 2+ years of experience working in a healthcare setting, medical or healthcare social work, or case management role
  • Bachelor of Social Work Degree or degree in a related field
  • Current BLS certification through the American Heart Association
  • Knowledge of the healthcare industry, available patient resources, and medical case management
  • Knowledge of HIPAA confidentiality requirements

Preferred Qualifications:

  • Master's degree in Social Work
  • Knowledge of third-party payer requirements
  • Licensure in LPCW, LCIS, LPC, LCSW, LMSW or similar

Proactive MD is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees and applicants.



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