Patient Care Coordinator
3 days ago
As a Patient Care Coordinator at Trinity Health, you will play a vital role in ensuring smooth patient flow throughout the day. This dynamic position requires multitasking and taking initiative to verify demographic and financial information, while working within HCMG/hospital policies and procedures.
Key Responsibilities:
- Obtain and interpret patient information to meet their needs.
- Confirm patient information changes, including address, phone number, and insurance details.
- Verify insurance validity and coverage.
- Obtain HMO/PPO authorizations, if applicable.
- Update patient information in the IDX System and document comments.
Requirements:
- High school diploma or equivalent required.
- Minimum 1 year experience in a medical office setting, with knowledge of CPT and ICD9 codes and healthcare insurance preferred.
- Excellent interpersonal skills for effective communication with patients, staff, and visitors.
- Ability to comply with Trinity Health policies and procedures.
- Personal presence characterized by honesty, integrity, and caring, with the ability to inspire and motivate others.
About Trinity Health:
Trinity Health is a full-service, non-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. We are committed to being a person-centered, transforming, healing presence in our community. Our colleagues have different lived experiences, customs, abilities, and talents, and we become our best selves together. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer.
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