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Student Success Coach

2 months ago


San Marcos, California, United States University of St. Augustine Full time
Job Summary

The University of St. Augustine for Health Sciences is seeking a highly motivated and experienced Student Success Advisor to join our team. As a key member of our advising team, you will play a critical role in supporting students in achieving their academic and professional goals.

Key Responsibilities
  • Student Onboarding and Orientation: Develop and implement effective onboarding processes to ensure new students have a smooth and successful start to their academic journey.
  • Academic Advising: Provide personalized guidance and support to students on institutional policies, program requirements, and academic matters.
  • Attendance and Engagement Monitoring: Regularly monitor student attendance and engagement to identify at-risk scenarios and develop targeted support strategies.
  • Collaboration and Communication: Work closely with faculty advisors, program directors, and university staff to ensure seamless student support and address any issues that may arise.
  • Student Success Strategies: Develop, implement, and measure student success strategies to improve retention rates, licensure pass rates, and overall student satisfaction.
Requirements
  • Education and Experience: Minimum 3-5 years of experience in a service-oriented environment or educational setting, with a master's degree in higher education, student affairs, or a related field.
  • Skills and Competencies: Strong problem-solving and time management skills, excellent verbal and written communication skills, and the ability to effectively multi-task and work in a team environment.
  • Business Competencies: Demonstrated ability to collaborate, be resilient, instill trust, drive results, innovate, and focus on customer satisfaction.