Care Management Specialist

1 week ago


New Hyde Park, New York, United States Northwell Health Full time
Job Summary

Northwell Health is seeking a skilled Care Management Coordinator to join our team. As a Care Management Coordinator, you will play a critical role in coordinating and participating in activities related to Care Management services to family members and caregivers.

Key Responsibilities
  • Build Rapport and Improve Patient Health

Utilize patient-centered motivational interviewing techniques to build rapport and help patients improve their health.

Support Primary Care Team

Support the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow-up care or disconnected from primary care.

Develop and Maintain Individualized Care Plans

Participate in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.

Liaise with Hospitals and Community Resources

Act as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.

Identify and Track Special Populations

Identify and track special populations, including high-risk patients and other populations due for preventive or chronic care services.

Close the Loop on Referrals and Hospital Follow-ups

Use team-based communication strategies to close the loop on referrals, hospital follow-ups, and any outstanding items identified in the patient's care plan.

Perform Outreach Activities

Perform outreach activities in primary care sites, homes, hospitals, and neighborhoods.

Requirements
  • Education

High School Diploma or equivalent required.

Experience

1-3 years of relevant experience, required.

LGBTQ+ Health Experience

LGBTQ+ health / Transgender health experience required.



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