Patient Services Representative II
1 day ago
We are seeking a highly skilled and detail-oriented Patient Services Representative II to join our team at Sutter Health. As the first point of contact for patients entering our medical facility, you will play a critical role in ensuring a positive and efficient experience for our patients.
Key Responsibilities- Greet and check-in patients, verifying information and scheduling appointments as needed.
- Update Electronic Health Records (EHR) and facilitate intake procedures, including completion of healthcare and insurance forms and collection of payments for services.
- Build confidence and cooperation with patients, their families, and other healthcare providers through effective communication and competent job performance.
- Adhere to all organizational, local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care.
- May also be responsible for performing specific tasks and/or orienting other staff to the department.
- Equivalent experience will be accepted in lieu of the required degree or diploma.
- HS Diploma or equivalent education/experience.
- 1 year of recent relevant experience.
- Basic knowledge of insurance policies and procedures, as well as patient billing.
- Ability to interpret a variety of data and instructions, furnished in written, oral, diagram, or schedule form.
- Possess written and verbal communications skills to communicate with fellow team members, supervisors, patients, and other hospital personnel.
- Well-developed time management and organizational skills, including the ability to prioritize assignments and work within standardized policies and procedures to achieve objectives and meet deadlines.
- General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel, and Outlook).
Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans. We offer a comprehensive benefits package, including competitive pay, health insurance, retirement savings, and paid time off. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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