Bilingual Customer Service Representative

5 days ago


Fremont, California, United States TMS Services Full time
About TMS Services

We are a dynamic company based in the San Jose area, dedicated to providing innovative solutions for local businesses. Our team is passionate about delivering exceptional customer service and driving growth through strategic partnerships.

Job Summary

We are seeking a highly skilled Bilingual B2B Customer Service Representative to join our team. As a key member of our sales and service team, you will be responsible for building strong relationships with our clients, understanding their needs, and providing tailored solutions to meet their business objectives.

Key Responsibilities
  • Provide exceptional customer service to our clients, responding to their inquiries and resolving issues in a timely and professional manner.
  • Develop and maintain strong relationships with our clients, understanding their business needs and providing solutions to meet their objectives.
  • Collaborate with our sales team to identify new business opportunities and develop strategies to drive growth.
  • Stay up-to-date with industry trends and developments, ensuring that our clients receive the latest information and solutions.
Requirements
  • Bilingual skills in English and [insert language] are required.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Proven customer service experience, with a strong track record of delivering exceptional results.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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