Client Services Associate

1 day ago


Washington, Washington, D.C., United States DSPolitical Full time
Job Title: Client Services Associate

We're seeking a highly motivated and detail-oriented Client Services Associate to join our team at DSPolitical. As a key member of our Client Services team, you will play a critical role in assisting with campaign trafficking, report preparation, and client communication.

Key Responsibilities:

  • Manage campaign inventory and provide guidance to clients as needed.
  • Utilize knowledge of Catalist and PDI to offer strategic guidance on media plans and audience segmentation.
  • Oversee payment status and notify clients of any issues or concerns.
  • Traffic creative between clients and the Programmatic Trading team, ensuring seamless communication and campaign execution.
  • Monitor campaign pacing and budgets, escalating issues as needed.
  • Support clients on Deploy, our self-service tool, by advising on best practices and optimizations.

Requirements:

  • Demonstrated interest and/or experience in democratic politics or public affairs.
  • Proficient in Microsoft Office, especially Excel and PowerPoint, as well as Google file sharing.
  • Strong decision-making and communication skills.

What We Offer:

  • Annual base salary range of $45,000 - $48,000 depending on experience and location.
  • Open leave (paid time off)
  • Paid Leave for new parents
  • Health insurance (including dental and vision)
  • Flex Spending Plan
  • Employee Assistance Program
  • 401K with company matching
  • Student Loan Repayment Program
  • Professional development opportunities
  • Rewards and recognition programs
  • Mobile phone & internet reimbursement and much more

Work Environment:

This position is remote-friendly, with a hybrid work arrangement that allows for flexibility and work-life balance. We're committed to creating a diverse and inclusive work environment that values the perspectives and experiences of our team members.



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