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Brand Consulting Director
1 month ago
Join Creative Artists Agency (CAA) as a Brand Consulting Director and play a key role in leading the team focused on an iconic telecom brand's B2B hospitality service offering.
Job Summary:The Brand Consulting Director will drive the strategy, oversight, management, and execution of all tickets and hospitality-based programming, including ticket banks, season tickets, concert & event passes, and suite programs across multiple venues.
Key Responsibilities:- Collaborate with clients to develop and project manage custom large-scale hospitality programs in conjunction with major sponsorship platforms (PGA, Formula 1, Major League Baseball)
- Assess and refine processes across all workstreams to improve efficiency and effectiveness, providing feedback and recommendations to senior management and regular reports on performance and feedback
- Implement management routines and protocols to foster an environment for thoughtful ideation, critical review, and transparent communication of program updates across teams/clients
- Develop relationships with clients as a trusted advisor, driving business and projects forward
- Continually improve the end-to-end client experience, ensuring all attendee touch points across the entire event life cycle are delivered with the highest level of quality and consistency
- Oversee the design and planning of a wide range of event types – national, scalable, sports & entertainment-based from high-touch executive events to experiential hospitality for consumer-facing audiences
- Interact with senior-level, C-suite executives to help clients retain, deepen relationships, and show appreciation for existing clients
- Ensure efficiencies are established and followed for all pre-planning, management, and implementation for events, including vendor vetting and selection, contract review and negotiation, and requisite event activation plans and supporting communication documents
- Oversee clients' online ticketing request and distribution platform to track multiple sporting and entertainment events containing over 30,000 tickets
- A moderate amount of domestic event travel will be required throughout the year, including nights and weekends
- Create presentations for key meetings internally and externally
- Develop relationships across CAA to find and promote new opportunities to clients
- Oversee a team of 10-15 dedicated hospitality team members based in different offices around the US
- 12-15+ years' experience in ticketing, hospitality, event planning, and execution in a fast-paced environment
- General understanding of current brand consulting and experiential/hospitality marketing industry
- Breadth of experience planning and managing B2B programs
- Passion for hospitality, sports & entertainment, celebrity & lifestyle culture
- Able to prioritize multiple projects with ease, manage deadlines, coordinate key timelines, and perform under pressure with strong attention to detail
- Not afraid to 'pitch in', 'roll up your sleeves', and get it done. You take initiative. No task is too big or too small
- Desire to build a strategic lens into the scope of work and bring new insights to the table
- Solid understanding of how to plan and orchestrate engaging events in a scalable way
- Ability to be flexible, adaptable, and confident with ambiguity while course correcting based on evolving decisions and circumstances
- Demonstrated experience in positions requiring discretion, judgment, tact, and poise, and you are absolutely reliable and trustworthy
- Can lead client meetings, staff planning, and keep all parties on task, on time, and on budget
- Strong fiscal approach with excellent budget management and forecasting skills
- Strong on-site execution experience and oversight of multiple vendors
- Willing to work non-traditional hours, including weekend/holiday travel
- Proficiency in PowerPoint for experiential decks and run of show planning purposes
This role is remote but must be based out of Seattle, Washington. This role requires onsite venue oversight and client visits when required.
Compensation:The annual base salary for this position is in the range of $172,000-$215,000. This position also is eligible for benefits and discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria.