Apparel Sales Consultant

2 weeks ago


Somerville, Massachusetts, United States Carter's Full time

Employee Type:
Regular

Carter's, Inc. stands as the foremost branded marketer in North America, specializing in apparel exclusively designed for infants and young children.

The Company proudly owns the Carter's and OshKosh B'gosh brands, which are available in leading department stores, national chains, and specialty retailers both domestically and internationally.

Carter's is headquartered in Atlanta, Georgia. Additional information may be found at .

POSITION PURPOSE
The Sales Associate (SA) plays a crucial role in engaging with customers and team members to foster a welcoming store atmosphere.

The SA enhances sales performance by maintaining a tidy, organized, and appealing store environment, executing operational tasks, and delivering outstanding customer service.

ESSENTIAL JOB FUNCTIONS (TASKS, DUTIES AND RESPONSIBILITIES)

Customer Engagement:
Proactively assists in resolving customer inquiries in a bustling retail setting.
Addresses customer needs by helping locate products and informing them of current promotions.
Facilitates point of sale transactions efficiently.
Handles floor replenishment and shipment tasks as required.

Brand Representation:
Ensures visual merchandising standards align with company guidelines.
Implements replenishment processes and maintains product presentation.
Communicates ongoing promotional activities and the brand loyalty program effectively.

Sales Growth:
Reduces store loss through exceptional customer service.
Aims to meet or surpass company productivity benchmarks.
Achieves daily objectives set by management.

Team Collaboration:
Fosters and maintains a collaborative working relationship with all team members.
Supports management directives within the store.
Complies with all company policies and safety protocols.
KNOWLEDGE, SKILLS, AND ABILITIES
Proven customer engagement abilities.
Capability to manage multiple tasks simultaneously.
High school diploma or GED preferred.
Effective communication skills with customers and colleagues.
Experience in retail or specialty apparel is advantageous.

PHYSICAL DEMANDS
Ability to lift up to 40 pounds regularly.
Capacity to stand for extended periods and navigate ladders.
Frequent walking and standing; regular bending, stooping, and reaching.

AVAILABILITY REQUIREMENTS
Willingness to accommodate the business needs, which may include days, nights, weekends, and holidays.
Scheduled shifts range from 3-8 hours in length (applicable state laws apply).
Minimum hours are not guaranteed.

NOTE:
This job description is not intended to be exhaustive. Duties may be modified or reassigned at management's discretion.
Carter's is dedicated to fostering a diverse environment and is proud to be an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.

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