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Sales Consultant

2 months ago

Somerville, Massachusetts, United States Purple Inc Full time


Purple Inc. is a forward-thinking brand dedicated to enhancing the lives of individuals through innovative comfort solutions.

We believe that comfort extends beyond our exceptional products; it encompasses fostering an environment where every team member feels empowered to express their true selves. At Purple, we are committed to cultivating a collaborative culture where every opinion is valued and acknowledged.

As a company rooted in innovation, we recognize that a diverse workforce leads to richer insights, improved solutions, and superior products, which are essential to our growth.

Join our team of remarkable individuals as we strive to revolutionize the mattress industry, one customer at a time.


Compensation:
$18.00
Position Overview:
The Sales Associate is enthusiastic and driven, playing a crucial role in boosting sales by enhancing the customer purchasing experience. This role requires a proactive individual with strong communication skills and a determination to excel. The Sales Associate will engage with customers and contribute to the overall success and profitability of the store.
Key Responsibilities:
  • Welcome customers as they enter the store.
  • Monitor customer purchase orders.
  • Identify customer needs and provide answers to inquiries.
  • Offer tailored product recommendations based on an understanding of Purple's offerings.
  • Ensure that merchandise is well-stocked and attractively displayed.
  • Utilize the point of sale (POS) system for transactions.
  • Process product returns efficiently.
  • Assist with inventory management.
  • Promote additional products through cross-selling and upselling techniques.
  • Foster long-term relationships with customers.
  • Collaborate with team members to ensure customer satisfaction.
  • Inform customers about new and upcoming products.
  • Adhere to opening and closing protocols.
  • Propose innovative strategies to enhance sales and revenue.

Qualifications:
A high school diploma or equivalent is required, along with a minimum of one year of experience in a retail setting.
Skills and Abilities:
  • Proficient in computer usage and familiar with programs such as Microsoft Word, Excel, and PowerPoint.
  • Exceptional interpersonal communication skills.
  • Customer-focused mindset.
  • Strong organizational and time management abilities.
  • Basic mathematical skills.
  • Experience with POS systems and inventory management is advantageous.
  • Friendly and approachable demeanor.
  • Ability to thrive in a retail environment.
  • Positive attitude and enthusiasm.
  • Availability to work weekends, evenings, and holidays.
  • Bilingual proficiency in English and Spanish is a plus.

Physical Requirements:
Physical activities may include:
  • Ascending or descending ladders and stairs.
  • Communicating effectively with others.
  • Remaining stationary for extended periods.
  • Adjusting or moving objects weighing up to 50 pounds.

Environmental Conditions:
May involve exposure to varying temperatures and outdoor elements, as well as potentially noisy or hazardous environments.

The physical demands outlined are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


Why Choose Purple?
At Purple, we value innovative thinking and empower our employees to bring their ideas to fruition as we work together to enhance lives through comfort.
Unique Experience:
Be part of one of Utah's fastest-growing companies, where your contributions will be significant as we continue to expand.
Culture:
Join a close-knit team at Purple, where you will work alongside industry experts, forge lasting friendships, and participate in annual employee appreciation events.