Digital Workplace Solutions Leader

7 days ago


Pittsburgh, Pennsylvania, United States Wabtec Full time
About Wabtec Corporation

Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. With a rich history spanning nearly four centuries, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.

About the Role

We are seeking a highly experienced and skilled Digital Workplace Solutions Leader to join our IT Technology Services (ITTS) team. As a key member of our leadership team, you will be responsible for delivering a world-class Digital Workplace experience for our employees.

Key Responsibilities
  • Lead the global team responsible for delivering end user computing services to 27,000 users across Wabtec.
  • Oversee the management, deployment, lifecycle management, and support of all end user devices, including laptops, desktops, tablets, mobile phones, printers, and peripherals.
  • Ensure the security, compliance, and performance of the end user environment, including software updates, patches, antivirus, encryption, backup, and recovery.
  • Drive the innovation and transformation of the digital workplace solutions, leveraging cloud, automation, and user-centric design principles.
  • Own end user software deployments and be a key decision maker in end user tool selection.
  • Own field services support of over 100 individuals around the world at over 60 sites.
Requirements
  • Bachelor's degree in computer science, information systems, engineering, or a related field. A master's degree or an MBA is preferred.
  • At least 10 years of experience in managing end user computing services in a large, complex, and global organization.
  • Proven track record of delivering end user computing solutions that are secure, reliable, scalable, and user-friendly.
  • Strong knowledge of end user computing technologies, such as Windows, MacOS, iOS, Android, Microsoft 365, Microsoft Intune, SCCM, Tanium, Jamf, etc.
  • Experience in leading and executing digital workplace transformation initiatives, such as cloud migration, device modernization, automation, self-service, etc.
  • Excellent communication, presentation, and interpersonal skills, with the ability to influence and collaborate with senior executives, business partners, and IT teams.
  • Strong leadership, strategic thinking, and problem-solving skills, with the ability to drive change and innovation.
  • Ability to manage multiple projects, priorities, and stakeholders in a fast-paced and dynamic environment.
What We Offer

As a Digital Workplace Solutions Leader at Wabtec Corporation, you will have the opportunity to work with a talented team of professionals, driving innovation and transformation in the digital workplace. You will be responsible for delivering a world-class Digital Workplace experience for our employees, and will have the opportunity to make a significant impact on the company's success.

Physical Demands
  • Ability to operate a laptop or desktop and to sit for extended periods of time.
  • Concentrate for long periods of time.
  • Work independently and as part of a team.
  • Manage multiple projects simultaneously.
  • Meet deadlines under pressure.
  • Domestic and International travel may be required occasionally.


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