IT Support Specialist

1 month ago


Montgomery, Alabama, United States Red Knight Solutions, LLC Full time
Job Overview

At Red Knight Solutions, LLC, we're seeking a skilled Field Support Technician to join our Infrastructure Delivery team. As a key member of our SWAT team, you'll provide hardware-focused, break-fix services and solutions to our clients.

Key Responsibilities:

  • Deliver exceptional customer support for designated equipment
  • Communicate effectively in written and verbal form
  • Provide excellent customer service skills
  • Manage and complete administrative tasks associated with each call
  • Responsible for asset control and return

Requirements:

  • Technical school certification or equivalent and 1-2 years of relevant experience
  • Ability to drive to client locations
  • Ability to lift and move computer equipment up to 50 lbs.
  • Valid driver's license and reliable transportation
  • Basic repair tool kit ownership

We offer a competitive compensation package, including $40 per call and $5 per call per diem, as well as Dell/Lenovo paid certification training.



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