Area Director of Operations Manager

2 days ago


San Diego, California, United States Belmont Village Full time
Job Title: Area Director of Operations

Belmont Village Senior Living is seeking an experienced Area Director of Operations to oversee multiple senior living communities within an assigned area.

Key Responsibilities:
  • Manage communities according to state regulations, company policy, and operational standards.
  • Oversee financial objectives for assigned communities, including occupancy and rate growth, labor expenses, and capital expenditures budget.
  • Collaborate with the SVP of Regulatory Affairs and Quality to respond to licensing visits and ensure timely corrective action plans.
  • Drive achievement targets for resident, family, and employee engagement, satisfaction, and loyalty.
  • Work collaboratively with Regional Team members to achieve positive outcomes within the assigned area.
  • Participate in the interview, selection, training, management, and mentorship of community leadership.
  • Prepare regular operations reports for the SVP of Regional Operations.
  • Provide on-site community support during leadership transitions and challenges.
  • Maintain and support a culture of hospitality and exceptional customer service.
Requirements:
  • Bachelor's degree required, MBA or Master's degree preferred.
  • RCFE certification.
  • 5+ years of Assisted Living and Memory Care operations management experience with budgetary responsibilities.
  • Prior experience managing multiple locations simultaneously strongly preferred.
  • Knowledge of and ability to conform to applicable laws, rules, and industry regulations.
  • Strong leadership, conflict resolution, and communication skills with the ability to work collaboratively with a diverse group.
  • Proven experience in formulating policies, developing, and implementing new strategies and procedures.
  • Ability to travel extensively within the assigned area and manage a 24/7 operational schedule.
  • Proficiency in various computer programs and applications.
Benefits:

Belmont Village Senior Living offers full-time management employees a benefit package including earned bonus opportunities, medical, dental, vision, mental health prescription benefits, paid vacation, paid holidays, paid personal days, earned sick days, 401(k) savings with employer match, short-term disability, long-term disability, and life insurance.



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