Guest Service Ambassador
2 weeks ago
We are seeking a skilled Guest Service Expert to join our team at Gaylord Opryland Resort & Convention Center. As a key member of our food and beverage team, you will be responsible for delivering exceptional service to our guests, ensuring a memorable and unique experience.
Our ideal candidate will have a strong passion for providing outstanding customer service, a positive attitude, and excellent communication skills. If you are a team player who is eager to learn and grow with our company, we encourage you to apply.
Key Responsibilities- Provide exceptional service to guests, ensuring their needs are met and exceeded.
- Work collaboratively with the kitchen team to ensure seamless service.
- Manage the menu, including reading and verifying information.
- Take a hands-on approach to work, moving, lifting, and carrying objects as needed.
- Meet quality standards and maintain a clean and safe work environment.
- High school diploma or equivalent required.
- Less than 1 year of related work experience preferred.
- No supervisory experience required.
- Ability to work in a fast-paced environment and adapt to changing situations.
Marriott International is an equal opportunity employer, committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. Our company values creativity, entrepreneurship, and dedication to providing thoughtful, big-hearted service to guests.
At Gaylord, we offer endless career opportunities, the extras, and MORE. Join our team and become part of a global community that values teamwork, innovation, and excellence.
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