Sales Lead

1 day ago

Peoria, Illinois, United States Chico's Full time
Job Title: Sales Lead

Job Summary:

The Sales Lead is a key member of our store team, responsible for driving sales growth and delivering exceptional customer experiences. As a Sales Lead, you will be the face of our brand, promoting our values and guiding principles to create a customer-focused sales culture.

Key Responsibilities:Drive for Results
  • Establish clear expectations and hold team members accountable for achieving sales and performance standards.
  • Oversee operational activities, including opening and closing duties, and merchandise flow processes.
  • Supervise sales associates, ensuring they meet sales and productivity goals.
  • Maintain knowledge of current sales and promotions, presenting and displaying merchandise accordingly.
  • Develop a high-performance culture, motivating sales team to meet assigned goals.
Build High Performing Teams
  • Motivate and inspire store team members, promoting a shared vision and modeling core values.
  • Promote an inclusive, collaborative approach to problem-solving.
  • Communicate effectively with store teams and management to lead positive change.
Customer Experience
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards.
  • Communicate product knowledge to customers, recommending merchandise selections or helping to locate items.
  • Build and maintain a solid customer following through clienteling and wardrobing.
  • Ensure prompt resolution of customer concerns.
Talent
  • Support and implement training programs, seminars, and other development initiatives.
  • Assist in the development of store associates, providing feedback and coaching as needed.
  • Drive associate and team engagement by recognizing and rewarding outstanding performance.

Requirements:

  • High school diploma or equivalent
  • 1+ year retail or sales management experience preferred
  • Excellent communication, verbal, and written skills
  • Excellent customer service skills
  • Able to learn or adapt to technology provided by the company
  • Knowledge of administrative aspects of store operations
  • Strong organizational skills and ability to multi-task in a fast-paced environment

Physical Requirements:

  • Constant Walking/Standing % of 8-hour shift
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

Chico's FAS, Inc. is an equal opportunity employer.

We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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