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Automotive Service Receptionist
2 months ago
As a key member of the Royal Moore Auto Center, the Service Receptionist plays a crucial role in ensuring an exceptional experience for our customers visiting the service department.
We are looking for an enthusiastic and customer-oriented individual who can serve as the initial point of contact for our clients. If you possess a friendly demeanor, strong communication abilities, and a commitment to delivering top-notch customer service, we would like to hear from you.
Key Responsibilities- Welcome customers with a warm and inviting attitude upon their arrival at the service department.
- Guide customers to the appropriate service advisor or technician based on their needs.
- Provide detailed information regarding available services and respond to general inquiries.
- Manage appointment schedules to facilitate a smooth customer flow.
- Ensure the reception area is tidy and organized at all times.
- Address customer concerns and escalate issues to the relevant team members when necessary.
- Maintain a high level of customer satisfaction throughout their service experience.
- A valid driver's license is required.
- Exceptional interpersonal and customer service skills.
- A friendly and approachable demeanor.
- Strong verbal and written communication skills.
- Ability to multitask and remain organized in a dynamic environment.
- Prior experience in customer service is advantageous.
- Professional appearance and conduct.
- Effective problem-solving skills with the ability to manage challenging situations with patience and empathy.
We offer a competitive salary that reflects your experience and customer service expertise.
As a Service Receptionist at Royal Moore Auto Center, you will be part of a collaborative team dedicated to providing the highest level of service.
Our Benefits Package Includes:- Health, dental, and vision insurance.
- Retirement savings plan with company contributions.
- Ongoing training and professional development opportunities.
- Employee discounts on vehicle purchases and services.
If you are dedicated to delivering outstanding customer service and enjoy creating a positive first impression, we encourage you to consider this opportunity.
We look forward to welcoming a new member to our customer service team at Royal Moore Auto Center.