IT Support Specialist
3 days ago
We are a leading venture capital firm, Atlas Ventures, dedicated to empowering innovative businesses. Our commitment to excellence and customer satisfaction drives our success.
We are seeking a skilled IT professional to join our team as an IT Administrator. This role is a great opportunity to contribute to the growth and development of our organization.
Key Responsibilities:
- Provide first- and second-level technical support to our employees, ensuring seamless IT operations.
- Install, configure, and maintain IT systems, applications, and infrastructure, including servers, laptops, thin clients, smartphones, printers, and VOIP phones.
- Develop and implement improved IT processes, participate in IT projects, and collaborate with external service providers and internal departments.
- Identify and resolve IT issues, ensuring a smooth and secure IT environment.
- Manage user accounts, Exchange mailboxes, access rights, and security policies.
- Update and maintain IT documentation, instructions, and process documentation.
- Procure quotes, compare them, and review invoices.
Requirements:
- Strong technical skills and experience in IT administration.
- Excellent communication and problem-solving skills.
- Ability to work independently and as part of a team.
- Strong analytical and organizational skills.
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