IT Support Specialist

3 days ago


Camp Three, Montana, United States Atlas Ventures Full time

We are a leading venture capital firm, Atlas Ventures, dedicated to empowering innovative businesses. Our commitment to excellence and customer satisfaction drives our success.

We are seeking a skilled IT professional to join our team as an IT Administrator. This role is a great opportunity to contribute to the growth and development of our organization.

Key Responsibilities:

  • Provide first- and second-level technical support to our employees, ensuring seamless IT operations.
  • Install, configure, and maintain IT systems, applications, and infrastructure, including servers, laptops, thin clients, smartphones, printers, and VOIP phones.
  • Develop and implement improved IT processes, participate in IT projects, and collaborate with external service providers and internal departments.
  • Identify and resolve IT issues, ensuring a smooth and secure IT environment.
  • Manage user accounts, Exchange mailboxes, access rights, and security policies.
  • Update and maintain IT documentation, instructions, and process documentation.
  • Procure quotes, compare them, and review invoices.

Requirements:

  • Strong technical skills and experience in IT administration.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Strong analytical and organizational skills.


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