Insurance Customer Support Specialist

2 weeks ago


Three Rivers, Michigan, United States Allstate Insurance Agency - Melissa Kleinert Full time
Job Overview

Join our team as an Insurance Customer Support Specialist and play a crucial role in enhancing the customer experience at Allstate Insurance Agency - Melissa Kleinert. This position offers a chance to contribute to a reputable local agency backed by a nationally recognized brand.


Key Benefits:
  • Attractive salary package
  • Flexible working hours
  • Career advancement opportunities
  • Paid leave benefits

In this role, you will be instrumental in fostering relationships within the community while assisting in the growth of the agency. Your expertise in insurance products and customer service will help clients understand the importance of insurance and build lasting trust.


Primary Responsibilities:
  • Deliver exceptional service to agency clients
  • Assist customers in selecting Allstate products tailored to their needs
  • Support the community by guiding them through life's uncertainties
  • Inform potential clients on how to safeguard their families and assets
  • Ensure a positive and memorable customer experience

Qualifications:
  • Ability to manage multiple tasks in a fast-paced environment
  • No prior insurance experience necessary
  • Willingness to obtain required insurance licensing upon hiring (existing license is advantageous)
  • Self-motivated individual who thrives working independently
  • Strong problem-solving skills with a focus on follow-through
  • Excellent verbal and written communication abilities

Additional Benefits May Include:
  • Comprehensive training on the job
  • Compensation while learning
  • Competitive salary structure
  • Paid holidays and time off after a specified period of employment
  • Access to continuous learning and development through Allstate University
  • Supportive work environment
  • Opportunities for professional growth

Note: Each agency operates differently regarding staff structure, sales processes, and compensation. Compensation typically consists of a base salary plus commission, varying by agency and individual experience. Actual benefits may differ by agency.


Join us in our mission to protect individuals from life's uncertainties, enabling them to achieve their aspirations. At Allstate, we are committed to innovation and excellence, ensuring our customers receive the best service possible.



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