Security Site Supervisor

6 days ago

New York, New York, United States Harvard Maintenance Full time
Job Summary

We are seeking a highly skilled and experienced Security Site Supervisor to join our team at Harvard Protection Services. As a Security Site Supervisor, you will be responsible for providing professional customer-focused security and life safety services for our clients.

Key Responsibilities
  • Ensure quality services are provided to meet customer expectations and contract requirements by regularly managing, directing, inspecting, training, coaching, mentoring, and leading security personnel assigned to the facility/building.
  • Perform operations-related functions including scheduling, overtime management, review of daily logs and incident reports, training and development of staff.
  • Monitor and develop staff performance to include supervision, performance evaluations, disciplinary matters, training, scheduling, callouts, and assigning work.
  • Maintain up-to-date and accurate timekeeping systems and records for staff.
  • Provide recommendations for positive and negative personnel actions for those staff members under direct supervision.
  • Provide immediate response to emergencies and issues that arise.
  • Follow and coordinate established emergency response, action planning, and procedures.
  • Maintain 24/7 availability to the customer account(s) assigned.
  • Oversee the Business Continuity Program, collaborating with all teams to ensure support of business continuity requirements for the company and customer account(s).
  • Management of compliance and regulatory matters.
  • Initiate preliminary investigations into incidents.
  • Prepare reports on accidents, incidents, and suspicious activities, as required.
  • Prepare required weekly, bi-weekly, and monthly manager reports.
  • Facilitate training as required per the contractual agreement, including CPR/First Aid/AED and additional state/local certifications.
  • Facilitate any required maintenance of vehicles.
  • Assist in leading the procurement process and maintenance of uniforms and equipment.
  • Maintain professional working relationships with local, state, and federal law enforcement agencies.
Requirements
  • State or municipality mandated security officer licenses.
  • Candidates should possess some of the following verifiable experiences:
  • Advanced education degree.
  • Criminal Justice degree or law enforcement related degree.
  • 3-5 years civilian law enforcement, or private or corporate security experience or military experience with a favorable discharge.
  • Must have a security guard license or be able to obtain one within an acceptable period.
  • Strong interpersonal communication skills.
  • Excellent time management skills and the ability to prioritize and problem solve.
  • Good computer skills including Microsoft Office.
  • Extensive knowledge of access control and CCTV systems.
  • Additional knowledge within a computerized scheduling operating system is helpful.
Benefits

Harvard Protection Services offers a competitive salary structure of $60k-$70k with health & welfare, dental, vision, life and long-term disability (LTD) insurance, and 401K Savings Plan.

The position is a full-time, salaried, exempt position.

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