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Customer Service Representative

2 months ago

Arizona City, Arizona, United States RISE Services Inc Full time
Job Title: Customer Relations Specialist

Job Summary:

We are seeking a highly skilled Customer Relations Specialist to join our team at RISE Services Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining accurate records.

Key Responsibilities:

  • Provide excellent customer service to internal and external customers
  • Analyze and resolve customer inquiries in a timely and professional manner
  • Process incoming and outgoing paperwork and electronic communication with high accuracy
  • Perform administrative tasks, including data entry, filing, and record-keeping
  • Collaborate with team members to achieve customer satisfaction and resolve conflicts
  • Stay up-to-date with company policies, procedures, and guidelines

Requirements:

  • High School Diploma or equivalent required; some college courses or degree preferred
  • At least 2 years of experience in customer service
  • Proficient with 10-key by touch and type a minimum of 45 wpm with high degree of accuracy
  • Advanced computer skills, including Microsoft Office and Adobe Acrobat
  • Excellent organizational skills and attention to detail
  • Able to work independently and as part of a team
  • Able to multi-task and meet deadlines in a rapidly changing environment

What We Offer:

RISE Services Inc. is an Equal Employment Opportunity (EEO) employer. We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, please submit your application through our website or by mail to the address below.