Operations Manager

4 days ago


Fort Worth, Texas, United States Aramark Full time
Job Title: General Manager

As a General Manager at Aramark, you will be responsible for leading a team of operations managers to provide exceptional service to our clients. Your primary goal will be to plan, manage, and guide contracted services for multiple sites, generating revenue of $2-15M+ to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities:
  • Lead a Team: Manage a team of operations managers to provide operational expertise in contracted services while providing hands-on execution management of operations.
  • Client and Community Relationships: Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Team Development: Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Service Improvement: Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • Financial Management: In partnership with Finance, manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Compliance: Manage compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
Qualifications:
  • Education: Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • Interpersonal Skills: Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Contractual Knowledge: Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Service Industry Experience: Meaningful experience in service industry, contract services, or hospitality environment.
  • Leadership Experience: Proven ability leading through other managers.
  • Financial Experience: Experience in creating and managing a department budget, financial controls and analysis.
  • Product Sales Strategies: Experience crafting product sales strategies and implementing operational programs and initiatives.

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