PIV Card Enrollment Coordinator

1 week ago


Cincinnati, Ohio, United States Citizant Full time
About the Role

We are seeking a highly skilled Individual to join our team as an Identity Verification Specialist.

Responsibilities
  • Enrollment Process Management:
    • Schedule appointments and/or service walk-ins for PIV Card Activations, Enrollments, Certificate Updates and PIN Resets.
    • Answer phone calls/email inquiries for all things related to PIV credentials and access control matters.
  • Documentation and Data Collection:
    • Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
    • Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
  • Verification and Authentication:
    • Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
    • Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.


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