Government Enrollment Specialist

3 weeks ago


Cincinnati, Ohio, United States Citizant Full time
Job Overview

Citizant is a leading provider of professional IT services to the U.S. government, focusing on Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services for the Departments of Homeland Security and Treasury.


As a Government Enrollment Specialist at Citizant, you will play a critical role in managing the Personal Identity Verification (PIV) card enrollment process, ensuring the integrity and security of sensitive information.

Salary and Benefits

The estimated salary for this position ranges from $40,000 to $46,700 annually, depending on experience.


Citizant offers an attractive compensation package, including excellent benefits and opportunities for personal and professional growth.

Responsibilities

Key responsibilities include:

  • Scheduling appointments and managing the enrollment process for PIV cards, including verifying applicant identity and collecting required documentation.
  • Managing appointments and schedules to ensure efficient processing while maintaining accuracy.
  • Accurately collecting and documenting personal information, biometric data, and other necessary details from applicants.
  • Ensuring all required documents and forms are properly completed and submitted according to established guidelines.
  • Verifying the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
  • Communicating clearly and professionally with applicants, explaining the enrollment process and any additional steps they need to follow.
Requirements and Qualifications

To be successful in this role, you should possess:

  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
Clearance Requirements

A Public Trust/MBI clearance or the ability to obtain one is required for this position.



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