Donation Center Associate

1 week ago


Naples, Florida, United States Goodwill Industries of Southwest Florida Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative - Donation Center. In this role, you will be responsible for providing exceptional service to donors, sorting and organizing merchandise, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet donors with a smile and thank them for their donation, offering a receipt and ensuring a positive experience.
  • Merchandise Management: Sort and organize merchandise according to instructions, ensuring that items are properly categorized and displayed.
  • Store Maintenance: Maintain a clean and organized store environment, including the donation center and surrounding areas.
Requirements
  • Education: High school diploma or equivalent preferred.
  • Skills: Basic math understanding, ability to work with minimal supervision, and excellent communication skills.
  • Physical Demands: Frequently lift up to 40 pounds, able to bend, stoop, kneel, and reach.
Benefits
  • Health, Vision, and Dental Plans
  • 403(b) Retirement Plan
  • Paid Holidays
  • Personal Time Off (PTO)
  • Employee Assistance Program
  • Store Discounts
  • Tuition Reimbursement
Workplace Values
  • Respect: Treat all people with dignity and respect.
  • Stewardship: Honor our heritage by being socially, financially, and environmentally responsible.
  • Ethics: Strive to meet the highest ethical standards.
  • Learning: Challenge each other to strive for excellence and continually learn.
  • Innovation: Embrace continuous improvement, bold creativity, and change.

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