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Retail Sales Associate

2 months ago


Naples, Florida, United States Goodwill Industries of Southwest Florida Full time

Job Summary:

We are seeking a highly skilled and customer-focused Retail Sales Associate to join our team at Goodwill Industries of Southwest Florida. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, assisting customers with purchases, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Provide friendly, fast, and accurate customer service, ensuring a positive shopping experience for all customers.
  • Assist customers on the sales floor, answering questions and providing product information.
  • Process transactions at the register, handling cash, credit card payments, and returns.
  • Maintain a thorough knowledge of all departments and categories to effectively assist customers with their needs.
  • Greet all customers, take donations, and provide receipts.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.
  • Perform other duties as assigned by your immediate supervisor.

Requirements:

  • High school diploma or equivalent preferred.
  • Previous retail experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask effectively.
  • Basic math skills and ability to handle cash and credit transactions.
  • Physical ability to stand for long periods, lift up to 40 pounds, and perform other tasks as required.

Benefits:

  • Health, vision, and dental insurance.
  • 403(b) retirement plan.
  • Paid holidays and personal time off (PTO).
  • Employee Assistance Program.
  • Store discounts and tuition reimbursement.

Workplace Values:

  • Respect: We treat all people with dignity and respect.
  • Stewardship: We honor our heritage by being socially, financially, and environmentally responsible.
  • Ethics: We strive to meet the highest ethical standards.
  • Learning: We challenge each other to strive for excellence and to continually learn.
  • Innovation: We embrace continuous improvement, bold creativity, and change.