Patient Services Representative I

3 days ago


Albuquerque, New Mexico, United States First Choice Community Healthcare Full time
Job Title: Patient Services Representative I

First Choice Community Healthcare is seeking a highly skilled and compassionate Patient Services Representative I to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and administrative support.

Job Summary:

The Patient Services Representative I will be responsible for greeting patients and visitors, registering new and returning patients, and collecting payments/visit deposits. This role requires strong communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Greet patients and visitors, and check them in for scheduled and walk-in appointments.
  • Update patient records to verify contact information.
  • Provide general information to patients concerning functions of FCCH.
  • Answer the telephone and connect callers to the appropriate offices or individual staff.
  • Schedule new office appointments and return appointments.
  • Pull and file medical charts when necessary.
Requirements:
  • High School graduate or GED certificate.
  • Three to six months related experience and/or training is required.
  • Bi-lingual English/Spanish is preferred.
Working Conditions:

This role requires working in a controlled environment, with occasional travel throughout the Albuquerque metropolitan area. The ideal candidate will be able to work well under pressure and maintain a high level of accuracy and attention to detail.



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