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Patient Services Account Representative I
2 months ago
The Patient Access Account Specialist I plays a crucial role in ensuring a seamless experience for patients and their families. This position emphasizes the importance of utilizing effective communication techniques and service excellence principles.
Key Responsibilities- Deliver outstanding patient service by applying CARES, AIDET, and EPE methodologies.
- Demonstrate conflict resolution skills and seek supervisory assistance when necessary.
- Consistently implement PROMISE and CARES behaviors to enhance patient interactions.
The ideal candidate will possess strong interpersonal skills and a commitment to patient-centered care, ensuring that every patient feels valued and respected throughout their healthcare journey.
