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Patient Access Account Specialist I- Admitting
2 months ago
Job Summary: We are seeking a highly skilled Patient Access Account Specialist I- Admitting to join our team at Presbyterian Healthcare Services. As a key member of our patient access team, you will play a critical role in achieving exceptional patient experience for patients and their families.
Key Responsibilities:
- Utilize CARES, AIDET, and EPE tools to deliver exceptional patient experience.
- Manage conflict and seek supervisor assistance when needed.
- Implement PROMISE and CARES behaviors in every patient interaction.
- Collaborate with healthcare teams to ensure seamless patient access and care.
Requirements:
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Excellent communication and interpersonal skills.
- Strong problem-solving and conflict resolution skills.
- Ability to maintain confidentiality and handle sensitive information.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.