Customer Support Specialist

2 days ago


Jersey City, New Jersey, United States conduet Full time

We are looking for a skilled Customer Support Specialist to join our team at Conduet. In this role, you will be responsible for assisting customers with all issues related to their online sports betting and iCasino accounts.

The ideal candidate should have excellent phone etiquette and verbal, written, and interpersonal skills. At least 1-3 years of relevant work experience is required.

We offer a competitive salary of $45,000 - $55,000 per year, depending on experience, as well as the opportunity to work in a dynamic environment.

Responsibilities:

  • Communicate with customers via phone, email, and live chat
  • Provide knowledgeable answers to questions about product, pricing, and availability
  • Work with internal departments to meet customer needs
  • Data entry in various platforms

Qualifications:

  • At least 1-3 years of relevant work experience
  • Excellent phone etiquette and verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Sports interest and knowledge


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