Customer Service Specialist

2 days ago


Jersey City, New Jersey, United States Kuehne + Nagel Full time
About the Opportunity
We are seeking a talented Customer Service Specialist - Sea Logistics to join our dynamic team in the United States. As a key member of our Sea Logistics Business Unit, you will be responsible for delivering exceptional customer service and ensuring that our clients receive accurate and timely information.

This is an exciting opportunity to work with a global leader in the logistics industry and to contribute to the success of our company. You will be working closely with our sales, operations, and technical support teams to ensure that our customers receive the best possible service.

Your Key Responsibilities
  • Master of Documentation: Keep our records shipshape by maintaining accurate and up-to-date documentation in our customer service management system.
  • Thriving in a Results-Driven Environment: Meet and exceed individual and team performance goals, focusing on response times, customer satisfaction, and quality metrics.
The estimated salary for this position is around $28 per hour.

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