Customer Support Associate
7 days ago
We are seeking highly skilled Customer Service Representatives to provide exceptional support to our clients.
About the JobThis is a fantastic opportunity for those passionate about delivering top-notch customer experiences and working in a fast-paced environment.
As a Customer Support Associate, you will be responsible for managing customer inquiries via phone, email, or chat, providing information on products and services, and resolving issues in a timely and professional manner.
Responsibilities include:
- Handling customer inquiries and concerns with professionalism and patience
- Troubleshooting and resolving technical problems and complaints in a timely and effective manner
- Managing customer orders, returns, exchanges, and account updates while ensuring accurate records
- Offering guidance on using products or services and educating customers on features, pricing, and promotions
- Documenting customer interactions and tracking issues to ensure satisfaction and resolution
Requirements:
- Minimum 2 years of customer service experience
- Bilingual Spanish is highly preferred
- Computer savvy and comfortable speaking on the phone
Salary: $50,000 - $65,000 per year
Benefits: Competitive salary, comprehensive training program, and opportunities for advancement in a dynamic and growing company.
We invite interested candidates to apply for this exciting opportunity with HumanHire, a national executive search and staffing firm dedicated to connecting talented professionals with top organizations in various industries.
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