Office Administration Specialist
1 month ago
Benefits:
- Performance-based bonuses
- Company gatherings
- Competitive compensation
- Dental coverage
- Health coverage
- Career advancement opportunities
- Paid leave
- Signing incentives
- Training and development programs
- Vision coverage
ROLE SUMMARY:
This is a unique opportunity to become a vital part of a leading agency in our region, seeking a full-time bilingual team member who aligns with our mission of "Helping People Every Day." Our foundational values are 1) Dedication, 2) Compassion, and 3) Knowledge. As the Office Administration Specialist with Scott Smith - State Farm Agent, you will support our agency in consistently reaching its objectives.
As a meticulous and organized professional, your expertise will help provide essential services to our community. Scott Smith - State Farm Agent looks forward to your collaborative contribution.
KEY RESPONSIBILITIES:
- Build and maintain customer relationships, ensuring timely follow-ups.
- Deliver prompt, accurate, and friendly customer service, addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims, and billing.
- Utilize a customer-centered, needs-based review approach to inform clients about insurance alternatives.
- Maintain a well-organized office environment, ensuring it is equipped to meet customer needs and promote relevant products.
REQUIRED QUALIFICATIONS:
- Exceptional communication skills in both Spanish and English, encompassing written, verbal, and listening abilities.
- Highly organized, detail-oriented, and reliable.
- Prior experience in customer service is essential.
- Proactive approach to problem-solving.
- Able to thrive in a collaborative team setting.
- Capable of succeeding in a dynamic work environment.
ADDITIONAL BENEFITS:
- Paid time off for holidays, personal days, and sick leave.
- Hourly wage plus commission/bonus upon obtaining licensure.
- Medical, dental, vision, and life insurance eligibility.
- Opportunities for growth and advancement within the agency.
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