Transportation Supervisor
6 days ago
About the Position
The Operations Manager is responsible for overseeing all transportation activities, including the dispatching of vehicles on schedule, the oversight of the vehicles and Operators while in service, and processing and verifying operations payroll. Maintains the routes for accuracy and efficiency.
Key Responsibilities
- Coordinate the dispatching, in service monitoring and turn-in activities involved in daily transit operations.
- Work with the Maintenance Manager to ensure that vehicles dispatched are in proper working conditions.
- Prepare and verify operations payroll.
- Develop manpower requirements for Road Supervisors, Dispatchers, Operators and Service Personnel.
- Coordinate operations personnel selection, recruitment and training with the Safety Manager.
- Assist in developing procedure manuals for Dispatchers, Road Supervisors, Operators and Service personnel.
- Ensure accurate and timely collection and reporting of fare box revenue.
- Assist with preparation of annual budget.
- Monitor and evaluate Operations activities, including vehicle on time statistics, missed runs, revenue/cost data, total work hours, total pay hours, customer compliant data, accident data, road call data, and other operations related functions.
- Recommends and disciplines operations personnel.
Requirements
- High School Diploma or equivalent; Bachelor's degree preferred.
- 5 years minimum experience.
- 3+ years of management experience in a large paratransit operation.
- Knowledge of paratransit operations, maintenance, and administration.
- Excellent communication skills.
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