Lead Server

5 days ago


Philadelphia, Pennsylvania, United States Philadelphia Magazine Full time

Job Summary

We are seeking a highly skilled and experienced Server to join our team at Philadelphia Magazine. As a Server, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable dining experience.

Key Responsibilities

  • Greet and seat customers in a timely and efficient manner
  • Take food and beverage orders and accurately enter them into the ordering system
  • Make menu item recommendations to enhance the dining experience
  • Communicate any food allergy or special nutrition needs to kitchen staff
  • Ensure all orders are filled quickly and accurately and that food is of high quality
  • Provide attentive service to diners, including refilling drinks as needed and checking their needs during meals
  • Promptly address any customer service issues and refer to management if necessary
  • Perform cleaning duties, such as at the service station, around the kitchen, and in the dining area
  • Train new employees on service procedures

Requirements

  • 1 year of experience in a fine dining environment
  • Excellent customer service skills
  • Knowledge of food and beverage pairing
  • Experience with POS systems
  • Food safety knowledge
  • Positive attitude and strong communication skills
  • TIPS certification
  • Leadership and people skills

Compensation

Hourly rate based on experience, plus tips


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