Front Desk Representative

3 weeks ago


Austin, Texas, United States HUMBLE ORIGINS HOSPITALITY MANAGEMENT, LLC Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a smooth and enjoyable stay.

Key Responsibilities

  • Welcoming and checking in guests in a friendly and efficient manner
  • Providing accurate and timely information to guests regarding hotel services and amenities
  • Handling guest complaints and resolving issues in a professional and courteous manner
  • Maintaining a clean and organized front desk area
  • Performing various administrative tasks as needed

Requirements

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work a variety of shifts, including nights and weekends
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits

  • Competitive hourly rate
  • Opportunities for advancement
  • Free meals and uniforms
  • Discounts on hotel services and amenities

Equal Opportunity Employer

We are an equal opportunity employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.



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