Front Desk Representative
1 week ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at AT&T Hotel and Conference Center. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.
Key Responsibilities:- Register guests and process check-ins and check-outs in a timely and efficient manner
- Provide accurate and up-to-date information to guests regarding hotel services, amenities, and policies
- Respond to guest inquiries and resolve any issues or concerns in a professional and courteous manner
- Process payments and handle guest transactions in accordance with hotel policies and procedures
- Maintain a clean and organized front desk area, including the handling of guest mail and packages
- High school diploma or equivalent required; 2-year degree preferred
- 2+ years of prior guest service experience preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask with ease
- Basic math skills and accuracy with handling cash and credit transactions
- Competitive hourly rate
- Opportunities for advancement and professional growth
- A dynamic and supportive work environment
- Free daily shift meals and discounted parking
- A comprehensive benefits package, including medical, dental, and vision insurance
At AT&T Hotel and Conference Center, we are committed to providing exceptional service and creating a memorable experience for our guests. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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