Practice Management Coordinator

2 weeks ago


Boston, Massachusetts, United States Form Health Full time
About Form Health

Form Health is a pioneering virtual obesity medicine clinic dedicated to delivering high-quality, evidence-based care through telemedicine. With a mission to empower patients and drive impact at a national scale, we leverage technology to enhance the patient experience and provide expert care through a multidisciplinary team of board-certified physicians, advanced practice professionals, and registered dietitians.

The Role

We are seeking a highly organized and detail-oriented Practice Management Coordinator to join our dynamic team. Reporting to the Director of Practice Operations, you will play a key role in advancing our mission by overseeing administrative responsibilities and providing comprehensive support across various functions. This hybrid position requires an onsite presence three days a week and offers a competitive salary and equity in a high-growth startup.

Key Responsibilities
  • Manage daily schedule adjustments, including handling call-outs, vacations, and clinician changes.
  • Optimize schedules to ensure smooth operations while overseeing staff time-off requests and clinical transitions.
  • Resolve concerns from providers, staff, and patients to create a positive, collaborative environment.
  • Maintain records of Continuing Medical Education (CME) activities.
  • Deliver high-quality service to clinicians and vendors by effectively addressing and resolving issues.
  • Manage patient concerns and provide support for special projects and ad hoc tasks as needed.
Requirements
  • Associate's degree or higher, or have 3+ years of relevant work experience and/or specialized training in lieu of formal education.
  • Recent experience managing schedules within a high-volume medical group with numerous providers.
  • Proficiency in Google Suite, particularly intermediate Google Sheets, and/or Microsoft Office Suite, with a focus on Excel.
  • Basic understanding of credentialing and licensing regulations.
  • Strong organizational, communication, and interpersonal skills, with a proven ability to manage multiple projects, prioritize tasks, and work independently.
  • Adaptability and creative problem-solving abilities.
  • Commitment to maintaining patient and staff confidentiality.
About Our Benefits

We offer a comprehensive benefits package, including competitive salary and equity in a high-growth startup, comprehensive health benefits, 401k, and flexible work schedules and paid time off. We are deeply invested in our core value to put patients first and committed to creating a culture where every employee is valued and we learn and improve together.

Our Commitment to Diversity, Equity, and Inclusion

Form Health is committed to creating a culture and environment that celebrates diversity and inclusion, while fostering safety and belonging. We are looking for team members who want to help us further our Diversity, Equity, and Inclusion (DEI) efforts and who share our attitudes for creating an inclusive, safe, and positive work environment.



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