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Customer Service Liaison

2 months ago

Riverhead, New York, United States James Grossi - State Farm Agent Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Liaison at James Grossi - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, providing exceptional service, and promoting our insurance products.

Key Responsibilities:

  • Customer Relationship Building: Establish and maintain strong relationships with our customers, understanding their needs and preferences.
  • Insurance Sales: Use a customer-focused approach to educate customers about our insurance options and develop leads to promote our products.
  • Team Collaboration: Work closely with our team to identify customer needs and market appropriate products and services.

What We Offer:

  • Competitive Salary: A competitive salary plus commission/bonus structure.
  • Benefits Package: Comprehensive health benefits, 401k, and paid time off.
  • Opportunities for Advancement: Opportunities for growth and advancement within our agency.

Requirements:

  • Customer Service Skills: Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Insurance Knowledge: Basic knowledge of insurance products and services.
  • Teamwork: Ability to work collaboratively as part of a team.
  • Problem-Solving: Proactive approach to problem-solving and customer issues.