Customer Service Representative
7 days ago
Job Summary:
The Sherwin-Williams Company is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer questions, and recommending products to meet their needs.
Key Responsibilities:
- Provide excellent customer service, answering customer questions and resolving any concerns in a timely and professional manner.
- Recommend products to customers based on their needs and preferences.
- Process sales transactions accurately and consistently with company policies and procedures.
- Assist customers in person and over the phone, ensuring a positive and personalized experience.
- Build productive relationships with wholesale and retail customers, ensuring their needs are met and exceeded.
Requirements:
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.
- Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Must be willing to work all scheduled hours, which may include evenings and weekends.
Preferred Qualifications:
- Have a valid, unrestricted Driver's License.
- Have at least a High School diploma or GED.
- Have at least one (1) year experience working in a delivery, retail, or customer service position.
- Have previous work experience selling paint and paint-related products.
- Have previous work experience operating tinting and mixing equipment.
- Ability to read, write, comprehend, and communicate in more than one language.
- Ability to read, write, comprehend, and communicate in Spanish.
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