Customer Service Coordinator

4 weeks ago


Riverhead, New York, United States ABCO Maintenance Full time
About the Role

We are seeking a highly skilled and organized Customer Service Admin to join our team at ABCO Maintenance. As a key member of our operations team, you will be responsible for handling daily administrative duties, providing exceptional customer service, and supporting various departments.

Key Responsibilities
  • Submit hourly reports and collect/enter data with accuracy and attention to detail.
  • Prepare quotes for our in-house and subcontractor teams, ensuring timely and efficient communication.
  • Communicate effectively with customers to gather additional information and resolve inquiries.
  • Facilitate inter-departmental communication and collaborate with teams to achieve common goals.
  • Provide administrative support to departments as needed, utilizing your strong organizational skills.
Requirements
  • Strong administrative skills, with a focus on accuracy and attention to detail.
  • Excellent math skills, with the ability to handle pressure and deadlines.
  • Great communication skills, with the confidence to engage with customers and colleagues.
  • At least 5 years of experience in a single role, with a strong track record of stability and commitment.
  • 2-3 years of administrative experience, with a focus on customer service and support.
About Us

ABCO Maintenance is a dynamic company in the construction and maintenance industry, providing comprehensive solutions to our clients. We are committed to delivering high-quality services in a fast-paced environment and are seeking a dedicated and motivated Customer Service Admin to join our team.



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