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Account Manager

1 month ago

Coppell, Texas, United States Triumph Financial Full time
Job Summary

Triumph Financial is seeking a highly skilled Account Executive to manage client relationships and drive business growth. The ideal candidate will have a strong background in customer service and a proven track record of building and maintaining successful client relationships.

Key Responsibilities
  • Analyze portfolio performance and ensure timely submission of client funding requests
  • Provide outstanding customer service by serving clients and internal stakeholders while maintaining operational controls to prevent portfolio loss exposure
  • Maintain ongoing client relationships and stay informed on business changes to negotiate and problem-solve effectively
  • Lead and model humility by providing direction and oversight of verification procedures performed by Client Service Representatives
  • Effectively communicate with team members, debtors, clients, and senior management
Requirements
  • Bachelor's Degree or 4 years of experience in a customer service position of increased responsibility
  • 2-4 years of customer service experience in a fast-paced work environment
  • Knowledge of freight, transportation, and/or logistics industry preferred
  • Proficient in Microsoft Office suites
  • Ability to multi-task and stay focused at high levels of productivity
Work Environment

The work environment characteristics described here may be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Moderate noise (i.e. business office with computers, phone, and printers, light traffic). Ability to work in a confined area. Ability to sit at a computer terminal for an extended period of time. Occasional stooping or kneeling may be necessary.