Customer Service Specialist

7 days ago


Rapid City, South Dakota, United States Scheels Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Scheels. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting products, and driving sales in our footwear department.

Key Responsibilities
  • Customer Service: Greet all customers with a smile and provide a welcoming experience
  • Sales: Meet or exceed sales goals by promoting products and providing excellent customer service
  • Product Knowledge: Demonstrate a passion for products and stay up-to-date on new arrivals and promotions
  • Teamwork: Collaborate with colleagues to achieve sales goals and provide a seamless customer experience
  • Adaptability: Be flexible and willing to adapt to changing sales floor conditions and customer needs
Requirements
  • Education: High school diploma or equivalent required
  • Experience: 1-3 months of sales experience preferred
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and a passion for customer service
What We Offer
  • Competitive Pay: $16-$18 per hour, including hourly and commission
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance
  • Opportunities for Advancement: Opportunities for career growth and advancement within the company
Physical Requirements

This role requires the ability to sit, stand, bend, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation.

Scheels is an equal employment opportunity employer and provides reasonable accommodations for qualified individuals with disabilities.



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