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Bilingual Sales and Service Specialist

2 months ago

Rapid City, South Dakota, United States Assurant Full time
About the Role

Assurant is seeking a highly skilled Bilingual Sales and Service Specialist to join our team. As a key member of our organization, you will play a critical role in delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Cultivate and Develop Customer Relationships
    • Cultivate and develop customer relationships to identify and present sales opportunities.
    • Work closely with customers to create a positive, memorable experience.
  • Sales and Service Expertise
    • Apply sales tools and techniques to identify cross-sell opportunities and sell extended service contracts.
    • Actively listen to customer needs and concerns to provide successful solutions.
  • Operational Excellence
    • Navigate multiple programs/software for information gathering, trouble shooting, and transaction processing.
    • Strive to meet and exceed department metrics and business goals.
  • Adaptability and Flexibility
    • Adhere to all company policies and procedures.
    • Be willing to adapt to change and work in a fast-paced environment.
Requirements
  • Education and Experience
    • High school diploma or GED.
    • 6 months previous customer service experience.
  • Skills and Abilities
    • Sales aptitude.
    • Strong work ethic.
    • Ability to adapt to change.
    • Positive attitude.
    • Excellent customer service skills.
    • Must be bilingual, fluent verbal communication in both Spanish and English.
About Assurant

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. We partner with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience.

Our Culture

Our unique culture is a big reason why talented people choose Assurant. We share common characteristics that are uniquely Assurant, including a passion for service, an ability to innovate in practical ways, and a willingness to take chances. We call our culture The Assurant Way.