Enterprise Relationship Manager

1 month ago


Tampa, Florida, United States MP Full time
Job Title: Enterprise Relationship Manager

We are a leading provider of Human Capital Management (HCM) software and services, empowering middle market employers to attract and retain top talent. As our Enterprise Relationship Manager, you will play a critical role in building and maintaining strong relationships with our top-tier clients.

Key Responsibilities:
  • Develop and execute strategic plans to drive client satisfaction and retention.
  • Collaborate with internal departments and vendors to provide exceptional client service.
  • Anticipate and address client needs, recommending new product and service enhancements.
  • Respond to client communications in a timely and professional manner.
  • Conduct regular client visits and provide regular reporting and updates to ensure client satisfaction.
  • Partner with the Engagement and Retention Manager to build relationships with C-Suite executives.
Requirements:
  • Bachelor's degree or equivalent experience.
  • 3-5 years of service experience.
  • 1-2 years of leadership or project management experience.
  • Strong business acumen and consultation skills.
  • Proactive and results-oriented with excellent interpersonal and communication skills.

We are seeking a highly motivated and experienced professional to join our team as an Enterprise Relationship Manager. If you are passionate about building strong relationships and driving business growth, we encourage you to apply.



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