Account Representative

3 weeks ago


Melville, New York, United States GLOBAL FACILITY MANAGEMENT Full time
Job Summary

We are seeking a highly motivated and detail-oriented Account Representative to join our team at Global Facility Management. As a key member of our operations team, you will be responsible for managing work orders, communicating with clients and vendors, and ensuring seamless execution of our services.

Key Responsibilities
  • Manage daily work orders, including follow-ups and escalations as needed
  • Communicate with clients and vendors via phone, email, and other channels
  • Utilize third-party technology to update clients and track work order progress
  • Handle high call volumes and maintain a high level of customer satisfaction
  • Collaborate with other departments to resolve client and vendor issues
Requirements
  • 1 year of experience in a fast-paced office environment
  • Excellent time management and organizational skills
  • Strong communication and customer service skills
  • Ability to work independently and as part of a team
  • Proficiency in Excel, Outlook, and internet research tools
What We Offer

At Global Facility Management, we offer a dynamic and inclusive work environment, competitive compensation and benefits, and opportunities for professional growth and development.



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