IT Technical Support Specialist

2 months ago


Anchorage, Alaska, United States Holland AmericaPrincess Alaska-Yukon Land Operations Full time
Job Title: IT Technical Support Specialist

Join our team at Holland America-Princess Alaska-Yukon Land Operations as an IT Technical Support Specialist. This role is responsible for evaluating and resolving user hardware and software problems, installing PCs, printers, software, and terminals, and maintaining inventory of computer hardware.

Responsibilities:
  • Evaluate and resolve user hardware and software problems
  • Install PCs, printers, software, and terminals
  • Maintain inventory of computer hardware
  • Assist with file server back-ups and installs data/voice cabling and connections
  • Coordinate vendor-provided repairs and maintenance
Requirements:
  • Associate's degree or equivalent experience in the computer field
  • Proficiency in the use of computer business applications, with broad-based knowledge of computer hardware, operating systems, and applications software
  • Demonstrated experience in networked environments
  • Must pass a pre-employment background check
  • Minimum age of 18 years required to reside in company housing, where available
Benefits:
  • Travel - FREE CRUISE AFTER YOUR FIRST SEASON
  • Reward for Referral Program
  • Experience - Of a lifetime
  • Rewards & Incentives
  • Community Service
  • Employee Activities
  • Professional Growth

HAP Alaska Yukon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status.



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