Technical Support Specialist
4 weeks ago
Technical Support Specialist
At DenaliTEK, we are seeking a skilled Technical Support Specialist to join our dynamic team. As a Technical Support Specialist, you will be responsible for providing exceptional technical assistance to our valued customers.
Key Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot software and hardware issues
- Guide customers through complex setups and configurations
- Collaborate with internal teams to resolve customer issues
Requirements:
- Proven experience as a Technical Support Specialist or similar role
- Familiarity with various operating systems and software applications
- Excellent communication and problem-solving skills
What We Offer:
- 401(k) Retirement with company contribution
- Medical Insurance - with 100% of employee's premium paid by the company
- Dental and Vision Insurance - with 100% of employee's premium paid by the company
- Paid Time Off - 4 weeks per year plus 7 holidays
- Reimbursements - auto mileage, cell & Internet and parking fees
Equal Employment Opportunity:
All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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