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Administrative Coordinator for Executive Leadership
2 months ago
Department: President's Office
Reports To: President
Prepared By: Office of Human Resources
Position Grade: EXA
FLSA Status: Exempt
OVERVIEW OF THE UNIVERSITY
Washington Adventist University (WAU) is a Christ-centered institution dedicated to fostering a culture of excellence where every individual is valued. Located in a vibrant residential community, WAU provides an environment that appreciates professional expertise and encourages lasting relationships among colleagues as we collectively work towards the success of our students. Every employee plays a vital role in WAU's mission to develop graduates who exemplify moral leadership and competence in their communities.
SUMMARY
The Executive Assistant to the President is responsible for coordinating the administrative and secretarial operations of the President's office. This role encompasses a range of administrative responsibilities, including maintaining records of Board of Trustees and Cabinet meetings, preparing necessary documentation, and scheduling appointments for the University President. The position also involves organizing special programs and implementing office procedures to ensure a professional and efficient office environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties are essential to the role. Additional responsibilities may be assigned as needed.
- Welcomes visitors and directs them to the appropriate area or individual.
- Manages and screens telephone calls for the President, responding independently when feasible, and coordinating conference calls.
- Oversees the President's calendar, scheduling appointments and ensuring the Columbia Union Conference Calendar is current.
- Reviews and routes incoming correspondence, attaching relevant files for the President's response.
- Composes and types routine correspondence, preparing outgoing mail, including emails and faxes, and responding independently when appropriate.
- Duplicates correspondence and other printed materials as needed.
- Establishes consistent correspondence procedures and style guidelines.
- Organizes and maintains an efficient filing system, ensuring systematic retention, protection, retrieval, transfer, and disposal of office records.
- Coordinates meetings for committees chaired by the President.
- Arranges and prepares for meetings, including creating agendas, reserving facilities, and recording minutes for President's Cabinet meetings.
- Prepares documentation for Board of Trustees meetings, including agendas, notices, minutes, and corporate resolutions.
- Acts as custodian for trustees' documents and records.
- Maintains updated contact information for board members and accrediting agencies.
- Orders and manages office supplies and coordinates equipment maintenance.
- Processes the President's expense reports for reimbursement.
- Arranges for floral tributes or gifts for staff during significant life events.
- Enhances office productivity through proficient use of relevant software applications.
- Cultivates a welcoming office atmosphere for students, guests, faculty, and staff.
- Upholds a commitment to excellence in service.
- Attends mandatory Convocation every Wednesday.
Received: Receives direct supervision from the President
Given: None
COMPETENCIES
To excel in this role, the individual should demonstrate the following competencies:
- Customer Service - Effectively manages challenging customer interactions; responds promptly to inquiries; seeks feedback to enhance service quality; meets commitments.
- Oral Communication - Communicates clearly and persuasively in various situations; listens attentively and seeks clarification; engages effectively in group discussions.
- Written Communication - Produces clear and informative written materials; edits for accuracy; adapts writing style to meet diverse needs.
- Planning - Prioritizes tasks effectively; utilizes time efficiently; sets achievable goals and organizes tasks for self and others.
- Professionalism - Interacts with others respectfully; remains composed under pressure; takes responsibility for actions; follows through on commitments.
- Quality - Demonstrates attention to detail; seeks opportunities for improvement; monitors work to ensure high standards.
- Dependability - Follows instructions and responds to management direction; keeps commitments; manages time effectively.
- Initiative - Proactively seeks responsibilities; engages in self-development; takes independent actions when appropriate.
To successfully perform this role, the individual must meet the following qualifications:
- Education and/or Experience:
- Bachelor's degree with five to seven years of administrative experience supporting a senior executive; or high school diploma with ten or more years of administrative experience, including at least five years supporting a senior executive.
- Experience with board of directors is preferred.
- Strong oral communication, interpersonal, written, and organizational skills.
- Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Excellent organizational, customer service, and teamwork abilities.
- High-energy, detail-oriented, self-motivated, and capable of managing multiple priorities effectively.
- Ability to work independently or collaboratively as needed.
- Ability to exercise sound judgment and interact with all levels of management, staff, and students.
- Ability to prioritize tasks and manage time effectively.
- Language Skills: Proficient in reading and interpreting documents; capable of writing routine reports and correspondence; effective in public speaking.
- Mathematical and Technology Skills: Competent in basic arithmetic and able to interpret data effectively.
- Reasoning Ability: Capable of applying common sense to follow instructions and solve problems.
- Computer Skills: Proficient in Microsoft Office Suite and adaptable to new database software.
The physical demands outlined here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodations may be made for individuals with disabilities.
While performing the duties of this job, the employee is regularly required to sit, use hands for various tasks, and communicate verbally. The employee may occasionally need to stand, walk, and reach. The employee must be able to lift and/or move up to 25 pounds. Specific vision abilities required include close vision.
The employee may be required to work extended hours under pressure.
WORK ENVIRONMENT
The work environment characteristics described here are typical for this role. The noise level is generally moderate.