Parking Attendant

5 days ago

Boston, Massachusetts, United States SP Plus Corporation Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Parking Attendant - Driving Position. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a seamless parking experience for our clients.

Key Responsibilities
  • Deliver exceptional customer service by providing assistance when needed and communicating proactively.
  • Direct incoming customers to available parking spaces for a smooth parking experience.
  • Count vehicles on location throughout the shift, as needed.
  • Issue violation warnings to tenants and visitors that violate garage policies; patrol transient and reserved parking levels as needed.
  • Provide assistance to customers who have forgotten where they parked their vehicle.
  • Be responsible for being at work every scheduled day, on time and in uniform.
  • Control traffic at entrances and exits as needed.
  • Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
  • Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
  • Communicate debris, water, oil spills and etc. to the garage office.
  • Substitute for Valets when necessary, if authorized.
  • Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area to assist customers in a seamless transportation experience.
  • Assist the Facility Manager with other duties as needed.
Requirements
  • A valid state driver's license, current address, and acceptable driving record.
  • The ability to safely drive a vehicle with a manual transmission (stick shift) is a plus.
  • Availability to work special shifts if needed (2nd, 3rd shift and/or weekends).
  • Proof of eligibility to work legally in the U.S. (must provide valid documentation if hired).
  • The ability to provide accurate information to customers and co-workers and respond professionally to customer problems or complaints.
  • The ability to read, write, add, and subtract US currency and comprehend instructions, short emails, and memos.
  • The ability to follow written and verbal instructions and calmly adapt to changes, delays, and unexpected events while working.
About SP Plus Corporation

SP Plus Corporation is an equal opportunity employer committed to diversity and inclusion. We are a company driven by our core values of Ingenuity, Diversity, and Integrity. We offer a range of benefits, including opportunities for career growth, a knowledgeable and experienced team, and a diverse and inclusive work environment.

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